Assuming they receive any training at all, my belief is car salespeople are taught to "talk up" the car a potential customer is interested in, making such statements as, "She's a beauty" or "You look ...

The training tool provides an opportunity for staff to draft assertive statements for 31 possible situations in which staff should speak up about a patient safety risk. The tool also includes 31 ...

Add Yahoo as a preferred source to see more of our stories on Google. The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Confidence is vital, whether for landing a new job or leading an organization. Typically, confidence shines through the written word via assertiveness. But according to a new study, women are less ...

Source: Image by Clker-Free-Vector, Pixabay. Ultra-Assertiveness Can Be Necessary A subordinate at work tries to undermine you. A colleague claims your idea as her own. A stranger asks you overly ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...

Source: Image by Clker-Free-Vector, Pixabay. Ultra-Assertiveness Can Be Necessary A subordinate at work tries to undermine you. A colleague claims your idea as her own. A stranger asks you overly ...