Patients use chatbots fight medical bills by getting advice on billing disputes and financial assistance from AI tools like ChatGPT and Claude.

Younger Americans are more likely to use social media at least sometimes for health information than their older peers.

Social media has demonstrated the power and profitability of how ever more personalized algorithms keep people engaged online, frequently spending more time than they wanted and making purchases they ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also ...

AI chatbots are providing inaccurate and inconsistent information that could have serious implications for patients' health. A new study from the Oxford Internet Institute and the Nuffield Department ...