With new leaders or new employees, even if the leader’s behaviors are consistent, employees may not trust them yet but will trust their actions. Have you ever worked for someone you didn’t trust? How ...

"For every complex problem, there is a solution that is simple, neat, and wrong." Henry Louis Mencken When I talk about what people do when being consistent, I mean that they generally behave in ...

Recently I met with a new student and asked him what his goals were for the lesson and for his golf game in general. “I want to be more consistent,” he said, without missing a beat. I wish I had a ...

Digital transformation and innovation is an ongoing process that is aimed to enhance user experience and streamline banking services. However, if executed poorly, it can have the opposite ...