Every company needs a crisis plan. Let me say that again for the people in the back: Every company needs a crisis plan. The Fast Company Executive Board is a private, fee-based network of influential ...

A single crisis can cause severe damage to a brand and its reputation—even with the most highly regarded companies. Ethics and compliance-related crises are practically a daily occurrence. Headlines ...

In senior living, every message is a reflection of mission. Communication is not separate from care; it is part of it.

When a crisis hits, how your brand communicates about it can either preserve trust with consumers or deepen the damage. Having a clear, actionable communications strategy in place before you need it ...

A crisis never seems to occur at 11:30 a.m. on a Wednesday when your management team is already huddled for a regular meeting. Accidents, storms, outages and fires all seem to happen in the wee hours ...

In recent years, the world's most reputable and fastest-growing insurers are increasingly reviewing crisis communications and public relations recommendations as part of their overall coverage as ...

Large or small, every business encounters the unexpected. Learn six ways to implement the principles of crisis management.

In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...

No one wants to require crisis communication services, but a crisis communication management plan can be invaluable when the proverbial "stuff" hits the fan. Developing your crisis communication plan ...

Universities face events that can erupt quickly and without warning—from severe weather to public health emergencies to campus safety concerns. Communicating during these fast-moving events can mean ...

In today’s tumultuous landscape, the rise of misinformation and disinformation during disasters poses a significant challenge to effective crisis communication. The recent response to Hurricane Helene ...

Crisis management includes response to a spectrum of severity levels, ranging from small scale issues and medium scale incidents, to large scale crises. For the purposes of this document, the word ...