The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Christine Alemany Leaders ...

When service becomes automated, empathy becomes the differentiator. Customers will stay loyal to companies that show up with ...

Empathy is a vital leadership skill. There’s a hunger for empathic leadership in many organizations including corporations, governments, medical centers, and small businesses across the globe.

CMSWire 2025 Contributor of the Year Colleen Lonsberry argues that efficiency alone can’t replace empathy — even in AI-driven ...

With workers across the globe struggling with their mental health, well-being programs on the job are essential. In June 2020, the Centers for Disease Control and Prevention (CDC) found that 41 ...

Get inspired by a weekly roundup on living well, made simple. Sign up for CNN’s Life, But Better newsletter for information and tools designed to improve your well-being. It doesn’t often feel as if ...

Phillip Bland, global government advisor at Qualtrics, shares his view on how the NHS should approach its digital healthcare ...

Imagine you’ve just seen something you found awe-inspiring—perhaps you watched the sun set over the ocean, were immersed in an art exhibit, or saw your favorite band perform. Now imagine that, on your ...

I tried everything to fix my severe dissociation. EMDR was the only thing that worked. The first time someone described EMDR to me, it sounded like new-age quackery. Then again, I wasn’t exactly ...

It doesn’t often feel as if we’re living in empathetic times. Over the past two decades, partisan gaps on all the issues included in a Gallup analysis have widened or remained roughly the same. Some ...