To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

I truly believe there is one non-verbal communication type that has the most powerful impact–it’s called paralanguage. Paralanguage does not have anything to do with body language. Paralanguage is how ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...