Small businesses such as hotels, auto dealer service centers and professional offices typically make use of a front desk area to greet and serve customers. A clean, efficient front desk operation ...

If you're planning a hotel stay this vacation season (or for business travel), remember that it puts you at risk of what might be called the “front desk scam.” It's simple, really: the scammer calls ...

Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...