Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...

Artificial intelligence (AI) has revolutionized numerous industries, enhancing efficiency and improving decision-making. From healthcare to finance, AI is transforming how professionals work—and human ...

Hiring, once again, becomes a competitive differentiator.

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

The COVID-19 pandemic fundamentally reshaped the world of work, prompting a long-overdue reexamination of talent strategies and workforce management. As HR executives navigate this evolving landscape, ...

In the past, my company had problems with employee morale, retention and even performance. But when I began to introduce innovative training programs, not only were my employees more skilled and happy ...

The workforce is evolving rapidly, and with the rise of AI-driven automation, companies must make a crucial choice: passively watch their workforce become obsolete or actively train their employees to ...

INDIANAPOLIS, IN, UNITED STATES, July 17, 2024 /EINPresswire.com/ -- TouchPoint One, the leading innovator in gamification for CX workforce performance optimization ...