Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...

Mailed returns often cost $4.95–$9.99 at apparel stores; big-box retailers typically offer free labels or partner drop-offs Free in-store returns are your safest bet; on Amazon (and others) pick label ...

The joy of holiday gift-giving also comes with the pain of returns and exchanges. NBC's Vicky Nguyen joins TODAY with what you need to know about the changing store policies, including shorter ...

The holiday season will soon come to a close, but the busiest time of the year for product returns is just beginning. The National Retail Federation estimates 17% of holiday purchases will be sent ...

If that lipstick shade is way off or a new serum triggers irritation, the Sephora return policy can be a lifesaver. The good news: Sephora still lets you return most new or gently used products within ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...