A central part of quality management involves tracking, identifying and managing changes that occur in a system or process; these are variations. When changes are planned and executed well, the ...

Companies, including your small business, have an internal culture that is unique. Organizational behavior involves understanding and managing human behavior in an organization. Quality management ...

Tone at the top and appropriate deployment of personnel are among the most important indicators of a quality audit, according to a survey of CPA firms performed by the AICPA. The Practice Monitoring ...