As businesses expand their tech stacks, the mounting complexity that comes with it becomes more of a hindrance than a help. Tools meant to enhance productivity are often overwhelming, with the average ...

When we set out to conduct our latest software adoption study at Answering Service Care, we weren’t just looking to compare platforms. We wanted to answer a more revealing question: What does your ...

CTOs and chief architects have often considered the tech stack more of an art than a science, a realm of experience and tribal knowledge. But enterprise architectures are growing increasingly complex ...

Ever look at your bank account and wonder how you racked up so many $9.99 charges? As a business owner, you might be doing the same thing with software — only with much bigger numbers. Businesses face ...

It’s not just what software you use—it’s how it all works together. In today’s M&A market, your tech decisions are capital decisions. And yes, that Salesforce subscription you barely log into might ...

As your business grows, the demands on your finance function become more complex. What once worked no longer meets the needs of strategic decision-making or regulatory compliance. Today's chief ...

Data fragmentation risks. Disconnected CX technology leads to fragmented customer experiences. Centralizing data is key to delivering consistent, unified service. Technology alignment matters.

Cut the clutter and streamline your tech — this is the new catchphrase for security, productivity and long-term IT success. Simplify your tech stack to boost efficiency, reduce costs and enhance ...