Strong social skills are a vital component of managing employees. The manager of a small business will have duties that include addressing customer complaints, but he must also effectively communicate ...

Although interpersonal communication encompasses all forms of communicating, oral, written, and nonverbal, the term is usually applied to spoken communication that takes place between two or more ...

The list below offers a representative sample of the courses you can expect in the study of rhetoric and interpersonal communication at DePauw. From theoretical foundations to practical experiences, ...

Conducting a performance appraisal or employee evaluation sheds light on employee job skills, professionalism and work ethics. Evaluations are rated based on the manager's observations, quantity and ...

If you've been following my series of articles here on Firehouse.com you will notice a certain pattern that seems to be focusing on building a department infrastructure to improve external and ...

In the rapidly evolving digital landscape, business communication is undergoing unprecedented transformation. Technological advancements and ever-changing customer preferences have reshaped the way ...

“No word was ever as effective as a rightly timed pause” Mark Twain I have been fascinated by how a simple pause during communication transforms relationships. This explains how our species has ...

We’re back again, talking about soft skills—specifically, interpersonal skills—and just how important they are to your career. Often, it’s easier to understand the benefits of a certain skill set by ...