Optus has completed a massive reorganisation of its network management operations that has seen hundreds of staff redeployed in a bid to boost service standards. The telco in recent weeks began ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, an independent report into the catastrophic failure of its connectivity with ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

Nokia to deploy its high-performance, energy-efficient Habrok Massive MIMO radios and Levante baseband solutions to boost the coverage and capacity of Optus’s 5G network. Partnership advances Optus's ...

The Optus network has suffered its fourth outage in months, leaving thousands of customers without service and intensifying scrutiny of the telecom provider, reported 7News. The latest disruption ...

Optus has promised to implement 21 recommendations from an independent review into the outage that has been linked to two deaths.

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s emergency call outage has found.

Optus has released the findings of an independent probe into the deadly triple-0 outage in September. Hundreds of emergency calls failed to go through during the outage, with two deaths directly ...

The nation's number two telco Optus today defended the performance of its 3G mobile network and said it was working to improve customers' experience on it. The telco has come under fire over the past ...

Both Vodafone and Optus are facing the ire of their customers after network issues prevented users from making calls, sending texts or use data on mobile devices. Claire Reilly was a video host, ...

Nokia to deploy its high-performance, energy-efficient Habrok Massive MIMO radios and Levante baseband solutions to boost the coverage and capacity of Optus’s 5G network Partnership advances Optus&#39 ...