Consumers have grown accustomed to seamless digital interactions. When they’re handling tasks like shopping online, booking a trip or managing their finances, they can typically get questions answered ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

Online Video Conference Webinar Call With Team Scheduling is the backbone of a health care organization, yet many practices use scheduling systems that rely heavily on manual, analog operations like ...

Despite health systems’ investments in marketing and patient acquisition, many still struggle to turn patient interest into scheduled appointments. The disconnect between digital discovery tools and ...

Health tech companies see big opportunities to put agentic artificial intelligence agents to work. In healthcare, there are a lot of repetitive, low-value administrative tasks, like scheduling ...

This article was updated May 7, 2025, with additional information from Epic's software development team. A new conversational artificial intelligence tool from Epic could enable health systems to ...

Artificial intelligence (AI) is making waves across multiple industries, and healthcare is no exception. From improving patient care to streamlining administrative tasks, AI is reshaping how medical ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Having the ability to self-schedule mammograms was associated with a 15 percentage point increase following through with getting the screening, according to research from the Perelman School of ...