Processes between the patient access and patient intake departments are often disparate — as are differing technology solutions that only serve one group well. Patients, however, don’t distinguish ...

The past year’s economic volatility forced business leaders to shift strategies and reduce spending while simultaneously seeking new paths to profitability. In particular, according to a Gartner ...

In the life cycle of a legal matter, little attention is typically paid to the intake process. In fact, many lawyers may be tempted to view intake as simply an administrative matter that someone else ...

Telewizard.ai Law firms across the world are rethinking how they manage client communication. What was once handled entirely by front-desk receptionists and voicemail systems is now being reshaped by ...