An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

Good procedures and work instructions provide a way to communicate and apply consistent standards and practices within your organization. SOPs are the mechanism to document those procedures and ...

In today’s business world, everything moves fast. Scale is the name of the game if you want to grow. That’s why it’s essential to know what processes you need to use to advance your business. It’s ...

Opinions expressed by Entrepreneur contributors are their own. Every business — large or small, online or offline — relies on processes. These can be simple or complex, but most businesses boast a ...

The front office is the heart of a hotel. It's the first and last areas guests see and interact with. How well the front office operates can create repeat business or drive customers away. A hotel's ...

It is difficult to plan operations or events as a staff, especially at the battalion level, when so many of the planners are young and inexperienced. Even the battalion executive officer (XO) and the ...

As we near the end of the 4th Quarter of Fiscal Year 2020, the year has been fraught with numerous challenges requiring individual units, Army aviation, and the Army as a whole to review how it ...