PHILADELPHIA (CBS/CNN) - A newly released study by researchers at Drexel University published in the Journal of Business Research has found another problem with self-checkout: fading customer loyalty.

In an effort to reduce costs and improve customer satisfaction, retailers have implemented self-checkouts in stores across the country. They have become increasingly popular, but some brands like ...

A unique study exploring popular ways to “self‑gift” has found that ordering a takeaway, or takeout, meal is a preferred treat regardless of whether people have had a good or a bad day at work.