From new product launches to large-scale training initiatives, organizations need the tools to measure the effectiveness of their programs, processes and systems. In the third edition of “Evaluation ...

In the face of complex social and environmental challenges, our best efforts often only address a symptom, rather than root causes, even as unintended consequences create new problems. For this reason ...

Evaluation is integral to social change, but it must evolve. I first encountered the problem at a youth shelter, where “impact” was measured in beds filled and youth served. But conversations with the ...

Natasha Miller Williams, a TEDx speaker and DE&I thought leader, is Ferrara's vice president and head of diversity, equity and inclusion. Diversity, equity and inclusion in the workplace build ...

The best tools for change management are ones that ease the transition into change. Identifying the people who are receptive to change can be instrumental in the success of an initiative. Many of the ...

LOS ANGELES, CALIFORNIA - JULY 24: Dr. Eric Esrailian speaks onstage during the 2025 Social Impact Summit by The Hollywood Reporter and Social Impact Fund on July 24, 2025 at the DGA in Los Angeles, ...

Throwing programs at problems is never an effective approach to improving safety. However, knee-jerk reactions to undesirable events or performance are evident in many well-intentioned organizations.