Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

As organizations strategize for infrastructure consolidation, IP telephony discussions are compulsory. Guidelines for a decision in favor of IP telephony must include infrastructure readiness, ...

IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

After a remarkable 100-year run, the FCC is officially closing the door on traditional analog copper POTS (Plain Old Telephone Service), the standard telephone infrastructure we’ve all used forever.

The rapid adoption of VoIP (Voice over Internet Protocol) technology is the death knell for traditional telephony, says a study from leading information technology research firm Info-Tech Research ...

In an effort to cut costs, my company has decided to migrate from private branch exchanges to IP telephony. By routing calls over our existing IP network and using voice-over-IP links, we can ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Telecommunications has moved to the cloud, inevitably. We have a tele-cloud in East London now, where Twilio has opened its first office outside the U.S. today. The reason I’m excited about this is ...

Looking to simplify management, cut costs and ready its business operations for a global shift to cloud-first collaboration as it consolidates its voice infrastructure, sports brand PUMA has embarked ...

Durham University is to upgrade its communications infrastructure after signing a deal with Siemens Enterprise Communications (SEC) which will see the university adopt IP telephony. The infrastructure ...