As a company that offers a lot of products or services, wouldn’t it be nice to know exactly which ones your customers are talking about? If you had an idea of what they like and don’t like, you could ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Fueled by advancing technology, Voice of the Customer programs allow organizations to gain real-time CX insights. Learn more. The use of technologies like natural language processing (NLP) and ...

Text analytics, sometimes called text data mining, is the process of uncovering insightful and actionable information, trends, or patterns from text. The extracted and structured data is much more ...

With automated text analytics tools, a hotel can quickly and easily assesss whether they should be spending money on new linens or pool improvements. Text analytics can be used to develop a better ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. There are a variety of tools that can help researchers analyze large volumes of ...

"Relative Health" enables pharmaceutical, healthcare, biotech and medical device companies and agencies to analyse and visualise critical text data Rather than repurposing a broader text analysis ...

Tableau, TIBCO Data Science, IBM and Sisense are among the best software for predictive analytics. Explore their features, pricing, pros and cons to find the best option for your organization.