Netflix made a big deal out of the launch of a new user experience for smart TVs. It may have been better off not doing so. It’s reasonable to say that Netflix treated the run-up to the release of its ...

Fear of change is a real thing. There’s even a name for it: metathesiophobia. Netflix subscribers are apparently a metathesiophobic bunch, because when the streaming service made an overhaul to its ...

Netflix has quietly done something you might not have noticed — it’s removed the familiar “Netflix Original” badge from its movies and shows. I probably wouldn’t have noticed myself if I hadn’t seen ...

Sometimes the biggest disasters in tech happen not because companies try to do something revolutionary, but because they fix something that wasn’t actually broken. Netflix just learned this lesson the ...