According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...

The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

The 2025 JD Power Residential Customer Service Satisfaction Study ranked the Lafayette-based utility fifth out of the nation's largest electric cooperatives.

"Energy poverty" occurs when someone cannot afford to pay their energy bills without giving up other basic needs. More than 50% of low-income Americans say they are experiencing energy poverty, ...

Affordable electricity has become top of mind for consumers, policymakers, voters and elected officials as electricity prices for the residential, commercial, industrial and transportation sectors ...

The Protect Our Power Coalition released a study that estimated a public takeover of Central Hudson Gas and Electric would ...

From Other Nonprofit Media showcases select work from other nonprofit news sites around the nation. Amid a surge in utility shutoffs, and in the face of a groundbreaking study finding racial ...

A new study has found that a San Diego-run electric utility could reduce people’s bills by 20% in the first year of operation and by billions of dollars going forward, in sharp contrast to an analysis ...

TROY, Mich.: 15 Oct. 2025 —Overall satisfaction among gas utility business customers averages 645 (on a 1,000-point scale), according to the J.D. Power 2025 U.S. Gas Utility Business Customer ...