Companies who successfully deliver outstanding customer experiences consistently do better than their competitors — we've all heard this for years now. But success isn't easy. Those organizations who ...

Even in a town the size of Clovis, N.M., no one has ever taken on the job of counting the several thousand highway and street signs. “Nobody had done a sign inventory before,” said Steve Hewett, GIS ...

General Motors is being pretty hands-off with its most recent acquisition of Cruise Automation. Cruise does its thing and continues developing, engineering and honing self-driving car technology for ...

People were able to get around before the invention of GPS. They took obvious routes during their travels, generally had no idea how long a particular journey would take and used unclear data sources ...

MapFrame Corporation recently announced that PPL Electric Utilities will implement MapFrame's FieldSmart View, FieldSmart Route, and Field Flow Manager to fulfill their mobile mapping and field ...

Marketing performance management company Hive9 unveiled a new solution designed to automate the journey mapping process for B2B organizations. The solution analyzes a variety of customer journeys and ...

Attempting to capture and contextualize the knowledge embedded in today’s increasingly complex and multifaceted process automation environments has been likened to mapping the human genome. Integrity ...