As companies scale personalization efforts, they must balance delivering tailored experiences with ensuring customer privacy ...

Regulatory compliance importance. Complying with regulations like GDPR and CCPA strengthens brand reputation by demonstrating responsible data handling. Transparency drives trust. Promoting ...

Gagnon says when he started in 2017, customer data protection was almost an afterthought. “It was shocking to me,” he tells Wired and Reveal. New consumer product launches were shrouded in “utmost ...

Your phone buzzes with an email notification. Subject line: Important information about a recent security incident. Sounds familiar, right? Unfortunately, security incidents are more and more common, ...

Hana Financial Group on Thursday pledged to strengthen consumer protection across all its affiliates, stressing that the core of finance lies in customer trust.

Rules on bank and credit card fees, medical debt and payment apps are in limbo. One thing you can do is carefully check your financial statements, one expert says. By Ann Carrns With the government ...

Clive Gringas and Ed Roper from Sidley Austin take a look at how in house teams can be pro-active.

The Consumer Reports Archives,” taps the rich, 2000 linear feet long Consumer Reports’ archive to tell the story of how this organization came to be, what it has done and why.