A buyer makes a high-risk move by spending $14,925 on a single pallet of returned Amazon merchandise. The shipment arrives sealed, with no clear inventory list and no guarantees about condition or ...

Amazon returns can be confusing. You know about Staples, The UPS Store, and Kohl's. What about Whole Foods, though? Here's ...

Wondering how Amazon's Prime Air delivery drones work? Here's how. A viewer in Shawnee, Kansas, shared this video from the front yard as a drone descended and released the package before flying off.

Retail giant Amazon is preparing to pay hundreds of millions of dollars to customers in a settlement over the company's ...

Ever wondered why seemingly harmless Amazon packages are suddenly landing on your doorstep with no sender name, no return address—just a mysterious QR code tucked inside, inviting you to scan it?

Retail returns are a $850 billion problem. A cross-functional approach combining consumer education and a "returns czar" are crucial to manage this complex issue.

Amazon’s robotic workforce is what keeps the modern fulfillment machine moving. These systems don’t just follow simple patterns; there’s a whole world of coordination, sensors, and software that make ...