Successful sequels build on their predecessors in multiple ways – think Mass Effect 2, Assassin's Creed 2, and Uncharted 2. They all improve what came before them by conjuring up exciting new gameplay ...
In most organizations, underwhelming results from AI, analytics, and CRM platforms stem from a mismatch between new ways of working and old organizational designs. Explore HBR HBR Store About HBR ...
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