The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.
Asian Banking & Finance on MSN
How digital payments are forcing QSRs to rebuild checkout and staffing
They're redesigning counters and drive-thrus for QR codes and e-wallets. The rapid adoption of QR (quick-response) codes and digital wallets across the Asia-Pacific region is forcing quick-service ...
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