Utility Customer Experience Increasingly Hinges on Website and Mobile App Engagement, JD Power Finds
As the nation’s electric, gas and water utilities continue to be on high alert to the threat of weather-driven outages and service interruptions, many have taken to email, text messages and mobile app ...
As part of its ongoing analysis of customer experience with residential utilities, JD Power tracks the average prices customers pay for electric, gas and water services nationwide. This average price ...
Electricity and gas prices have been rising fast, and they’re headed even higher. Those are the conclusions of two recent reports about spiraling utility bills, one looking at the past, the other ...
North Dakota-based MDU Resources, a utility holding company with a construction services arm, said it has joined a consortium of partners who have signed on for capacity on the North Plains Connector, ...
AI data centers require incredible amounts of energy to run. NPR's Planet Money investigates how that demand for power might affect your electric bills. Tech companies invested hundreds of billions of ...
A historic legacy now translates to pioneering capabilities in electric grid technology at the Department of Energy's Oak Ridge National Laboratory. The secure electrical infrastructure that enabled ...
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