A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

WASHINGTON — Composer Philip Glass announced Tuesday that he is withdrawing his symphony from the Kennedy Center, pointing to the arts center's values and leadership. "After thoughtful consideration, ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Famed American composer Philip Glass on Tuesday announced he is pulling the premiere of his newest symphony, titled “Lincoln,” from the Kennedy Center, becoming the latest performer to cut ties with ...

Between the deep freeze and the expected snowfall, travelers at Boston's Logan International Airport are prepared to hunker down and get to their destinations ahead of the storm. "So, the original ...

This partnership with Bright Pattern allows us to significantly elevate the value we deliver to our clients.”— Ahmed ...

WASHINGTON — President Donald Trump said Monday that renovating the Kennedy Center is expected to cost around $200 million and include new heating and air conditioning. Trump, who announced Sunday ...

Battlefield 6 ended 2025 as the best-selling game in the U.S., beating its first-person shooter rival Call of Duty: Black Ops 7, which ended down in fifth place. Black Ops 6, which also launched day ...

The RIT Battery Development Center (BDC) is a state-of-the-art research and rapid prototyping and testing facility focused on the development and qualification of emerging energy storage technologies ...

As the compliance deadline under the minimum bid requirement of NASDAQ approaches, we recognize that market volatility and uncertainty can weigh on investor sentiment. Periods like this often test ...

Note: This review covers the multiplayer mode of Call of Duty: Vanguard. For our thoughts on the other two modes, check out our review of Call of Duty: Vanguard’s Single-Player Campaign and our review ...

Globally and locally, the customer service industry is in a state of change, driven by the proliferation of communication channels and the rise of artificial intelligence (AI), pushing organisations ...