It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

The energy firm first installed the smart meter in the 37-year-old maintenance manager’s four-bed home in Moray, Scotland, ...

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

The new rule comes into force within weeks and customers have been given a full breakdown of what it means by consumer expert ...

Man with faulty Scottish Power smart meter welcomes new compensation rules as 3.3 million UK homes affected by broken meters ...

More than 90% of US outages start on the distribution grid. Sense says smart meters can now detect faults in real time.

Energy regulator Ofgem has made an announcement ...

One resident said his previous bill was $173, but it has gone up to over $600. The city held a meeting to explain why water bills have gone up.