Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

A majority of right-leaning voters support solar power, especially when developed domestically and without Chinese materials, ...

Genstore positions itself as an AI-native e-commerce platform, built entirely around AI systems rather than integrating them ...

They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

The scholarship awards a one-time grant of $1,000 to a selected undergraduate student. While the financial award offers direct academic assistance, the broader mission of the Stuart Piltch Scholarship ...

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

Beyond mistakes or nonsense, deliberately bad information being injected into AI search summaries is leading people down potentially harmful paths.

European leaders have been compelled to address the possibility of once-remote risks to the financial networks and technology ...

The SwitchBot AI Hub is the first edge hub to feature integrated VLM capabilities. You can pair it with SwitchBot’s range of ...

The next breakthrough in enterprise AI may have less to do with larger models or cleaner data pipelines and more to do with ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.