CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...

The company’s fourth quarter 2025 earnings highlighted customer gains across products including its virtual receptionist and ...

Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...

AI’s energy problem may also be its solution, as hyperscalers and governments are increasingly exploring opportunities to repurpose excess heat from data centers. An Amazon Web Services data center in ...

The tech giant has spent more than $6 million on TV ads in state capitals and Washington, with the message that data centers create jobs. The tech giant has spent more than $6 million on TV ads in ...

As the data center backlash grows, support is growing for server factories and the hundreds of jobs they’re expected to bring. Save this story Save this story Last month, Pamela Griffin and two other ...

Abstract: Urbanization and rapid environmental change impact the natural habitats of various living species, including birds, putting avian biodiversity at risk throughout the world. This study ...

What really happens after you hit enter on that AI prompt? WSJ’s Joanna Stern heads inside a data center to trace the journey and then grills up some steaks to show just how much energy it takes to ...

About 20% of all the data centers in the U.S. are located in eight states around the Great Lakes. As of 2024, the region had 525 data centers — with another 224 planned by 2030, according to data ...

Over the past few years, millions of Americans have seen their electricity bills skyrocket. Since February 2020, electricity prices have increased by an average of 40 percent across the country. In ...