Jobs it IT are attracting the highest number of applicants per vacancy, new research shows. It's vital to get your CV right ...
Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...
Discover five effective ChatGPT resume prompts for 2026 to improve clarity, tailor applications, and stand out in today’s job ...
When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...
USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...
U.S. airlines resume Caribbean flights after airspace closures after U.S. strikes on Venezuela were lifted. Tens of thousands of people stranded during post-holiday rush after FAA restrictions ...
Government reporters Lisa Rein, Meryl Kornfield and Hannah Natanson can be reached securely on Signal at (202) 821-3120, (301) 821-2013 and (202) 580-5477, respectively. The Social Security ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
There’s some heated debate online, tucked away in disgruntled social media threads, of the way things have become. Calls are often pre-routed through some kind of automated system, be it AI or an ...
Amazon will restart its drone delivery service in Arizona beginning Friday as two federal agencies continue to investigate a crash that occurred earlier this week. Amazon suspended operations in the ...
What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...
That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...