Abstract: This paper presents the experiences, good practices, and lessons learned on the use of a Simulation-Game-Based approach with undergraduate engineering students specializing in Information ...

NEW YORK CITY, NY, UNITED STATES, February 10, 2026 /EINPresswire.com/ -- Driven By Purpose®, the podcast hosted by ...

Automation is transforming IT service management (ITSM), moving service desks from reactive, manual workflows toward systems that can intelligently route, prioritize, and resolve issues with minimal ...

We list the best ITSM tools, to make it simple and easy to better manage Information Technology Service Management from a single platform. Not every company wants or needs an ITSM tool — in fact, if ...

The Formula 1 (F1) teams had a two-week break before heading to Circuit de Spa-Francorchamps (Spa) for the Belgium Grand Prix, but there is little time to apply the brakes during the hectic 24-race ...

Ivanti has released security updates for its Neurons for ITSM IT service management solution that mitigate a critical authentication bypass vulnerability. Tracked as CVE-2025-22462, the security flaw ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

Without a modern ITSM platform, state and local agencies may struggle with operational inefficiencies, security and compliance risks, and resource constraints. Public-sector IT leaders face an ...

TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands COLUMBUS, Ohio--(BUSINESS WIRE)--IT ...

The first day of filming Netflix’s “The Piano Lesson” was emotional for Denzel Washington as he watched his two sons work – Malcolm directing and John David in front of the camera – while he sat next ...