Reload announces a $2.275 million raise in a round led by Anthemis and the launch of its first AI employee, Epic.

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...

The Federal Emergency Management Agency should not take any steps to further slash its workforce, the top House Democrat with oversight over the agency said, following reports that the Trump ...

ROSELAND, N.J., Nov. 20, 2025 /PRNewswire/ -- ADP®, a global leader in HR and payroll solutions, today announced the availability of ADP® WorkForce Suite, the industry's #1-rated workforce management ...

Business communications platform provider 8x8 has made its 8x8 Workforce Management, allowing organizations to forecast, schedule, and staff their contact centers across voice, chat, email, and other ...

New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better agent engagement, and faster time to value. While many providers sell WFM as a costly and complex add-on, 8x8 includes ...

Trio Workforce Solutions recently launched an official rebrand, merging industry pioneers AHSA and Trio VMS under one unified identity, advancing technology, partnership, and transparency across the ...

MONTREAL, Oct 23 (Reuters) - Air Canada (AC.TO), opens new tab said on Thursday it cut about 400 management positions, representing about 1% of its workforce, after the country's largest airline faced ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...