Friction means anything that makes it harder for clients to hand you their problems and walk away. Voicemail is friction. Delayed callbacks are friction. "Let me check on that and get back to you" ...

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.

Thankfully, Google is finally paying attention to this issue. Messages recently introduced a redesigned context menu that ...

Fake Robinhood security texts about external wallet links go out in bulk to random phone numbers, not indicating actual ...

We're launching this with privacy in mind. You'll see all of my texts, but when you text back, it just goes to me. I'll try ...

Looking to get rid of modern messaging apps on your smartphone? This retro solution provides true off-grid communication in a ...

Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS ...

The freedom that an Android phone offers also comes with a price, and one of the biggest is the app overload. Unlike iOS and ...

Pixel Phone app’s “Take a Message” feature appears to have a weird audio bug. The feature is reportedly leaking the audio around your phone to the callers while they are leaving a message. Google is ...

The promise of getting something for free, that's the commonly used bait in *** scammer's trap, and it often comes with the urgency to act now. And that's why *** text message like this can be ...