Strategic Partnership with Telarus Brings the High-Performance CCaaS and the Industry’s First Agentic Voice, Chat, and ...

A number of stocks fell in the afternoon session after the "AI replacement" narrative reached a fever pitch following the release of new models from Anthropic and OpenAI.

Here’s what some of the biggest UC, collaboration and telecom leaders had to say about AI’s impact in 2026 in written responses to CRN’s 2026 CEO Outlook project.

TORONTO & BELMONT, Calif.--(BUSINESS WIRE)--TELUS (NYSE: TU), a world-leading technology company, and RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today ...

RingCentral is repositioning as an AI voice company, launching new AI-driven communications products for SMBs amid tepid top-line growth. I initiate RNG at a buy rating, citing attractive valuation, ...

Just when you thought the circular deals couldn’t get any more circular, OpenAI has invested in CEO Sam Altman’s brain computer interface (BCI) startup Merge Labs. Merge Labs, which defines itself as ...

An important milestone has been achieved in brain-computer interface (BCI) technology. A new peer-reviewed study published in Nature Biomedical Engineering shows how a high-performance brain-computer ...

Virtual receptionists are the clearest example of digital labor in action. These generative AI-powered tools are the new version of auto attendants and interactive voice response units. When built on ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced an agentic voice AI suite that includes AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI ...

Like many people during the COVID pandemic, Neta Alexander began spending much of her time online: teaching on Zoom, streaming films, holding video calls with friends. The longer she did, the more she ...