Each devastating school shooting sparks the instinct to “do something,” notes Jameson Ritter, a certified threat manager and security expert in Minneapolis. But too often, that “something” turns into ...

When CEO Daniel Julien took the stage in New York for a pivotal investors' relations day in June, he knew the stakes were high. Julien's company, the French outsourcing giant Teleperformance , had ...

Supportive growth ahead with margin upside thanks to ZP acquisition and Majorel cost synergies. Record cash performance with a solid FCF generation. Teleperformance has announced a new investment ...

A popular if snarky response to the horrible behavior of someone else’s kids goes a little like this: You need a license to own a pet, but they’ll let anybody have a child. Bring on the cinema of ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more understandable,” ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

Michael Lentz moved to central Pennsylvania five years ago with no ties to the area and no prospects beyond a job at Chick-fil-A. What his new home did offer was a chance to learn about the pivotal ...

Music video director Fleur Fortuné makes a compelling feature debut about a near-future where a couple's bid for adoption stirs emotions as old as time. There are vague references to what’s happening ...

If you started claiming retirement benefits but have plans to continue working, it’s important that you understand how the Social Security earnings test can affect your payments. Also called ...

Try these tests to evaluate your strength and cardiovascular fitness. Credit... Supported by By Hilary Achauer Photographs by Ashley Barker How do you know if you are fit? Or, at least, fit enough?