Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

As organizations strategize for infrastructure consolidation, IP telephony discussions are compulsory. Guidelines for a decision in favor of IP telephony must include infrastructure readiness, ...

IBM can at any time leap into the forefront of the telephony market through acquisition. IBM last month announced Lotus Foundations Reach, described as a self-managing, "office in a box" appliance for ...

In an effort to cut costs, my company has decided to migrate from private branch exchanges to IP telephony. By routing calls over our existing IP network and using voice-over-IP links, we can ...

After a remarkable 100-year run, the FCC is officially closing the door on traditional analog copper POTS (Plain Old Telephone Service), the standard telephone infrastructure we’ve all used forever.

This partnership unifies open-source voice agents with carrier-grade telephony orchestration enabling “Humans and AI Speak as One” NEW YORK, NY, UNITED STATES ...

Nearly three decades after the famous telecom revolution, several communities in both rural, urban and semi urban areas of the country have remained disenfranchised. Yet rural telephony is crucial for ...