Researchers found that interest in AI agents has undoubtedly skyrocketed in the last year or so. Research papers mentioning ...

Leveraging Talkdesk in Service Desk attributed to CAI earning the Talkdesk CX Innovators Award for Ultimate Innovator. Sourcewell, a cooperative purchasing organization serving over 50,000 government, ...

ServiceNow sees a shift from task augmentation to role transformation. Hartmut Mueller explains why speed and platform choice are crucial.

Know how the SaaSpocalypse of 2026 and Agentic AI destroyed the per-seat model. Learn why Service-as-Software is replacing ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

Even upbeat guidance from ServiceNow wasn’t enough to shake negative software sentiment. Software stocks have taken a beating in recent months, reflecting questions about whether artificial ...

The police in Brookfield, Ill., filed a battery charge against a federal agent, who was off duty when he scuffled with an immigrant rights activist. By Danny Hakim Reporting from Chicago The police in ...

OpenAI and enterprise software firm ServiceNow have forged a partnership to integrate advanced AI models and agents into ServiceNow's corporate workflows, enhancing capabilities in voice customer ...

ServiceNow, Inc. (NYSE:NOW) is one of the AI Stocks on Market Radar. On January 20, RBC Capital analyst Matthew Hedberg reiterated an Outperform rating on the stock with a $195.00 price target. The ...

Enterprise software giant ServiceNow Inc. has inked a three-year deal with OpenAI Group PBC so it can integrate the ChatGPT maker’s most advanced artificial intelligence models into its platforms. The ...

Reimagined Build Program opens ServiceNow’s partner ecosystem to more innovators and strengthens the ServiceNow Store as a global marketplace for partner-built AI agents Unified investment portfolio ...