A Customer Care representative will email you a Return Authorization number and free return shipping label. If you prefer, you may call us and we will be happy to assist you by phone.

To return any items, please contact your Sales Representative who will submit the return request for authorization. Once approved, please include the Return Order Authorization within the package …

Service & SupportCITIZEN WATCH Global portal site.

If you would like to return your Citizenwatch.com purchase, you may initiate your return below. For a refund to be issued, item (s) must be returned to us within 30 days of delivery, and must be in …

You can return your purchase quickly and easily through our online returns portal, where you’ll also be able to track the progress of your return. Returning your watch is free of charge.

We're excited to assist you! If you would like to proceed with a return, you may click into this link and initiate your return and generate your free return shipping label. Please allow up to 10 business days …

Please provide any additional information that would assist our team in handling your inquiry.

Your watch should be returned with a copy of the order/return form, completed with a reason code and any comments. For watches purchased through other retailers, please work with them directly.

What is your return policy? If you are not completely satisfied with your order, every purchase comes with our 30-day, money-back guarantee so th... Read More

Can I make changes to my online order? How can I return items and find the authorization form? How can I find the tracking number for my order? How do I place an order? Why can’t I register? How can …